About MAX EV Digital

Applied AI engineer and founder. 18 earned certifications across Google, HubSpot, freeCodeCamp, MongoDB, and DeepLearning.AI — with 15 more actively in progress across AI/agentic, AWS, and cloud infrastructure.

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Credentials & Certifications18 EARNED · 15 IN PROGRESS
GoogleGoogle5 certs
HubSpotHubSpot3 certs
freeCodeCampfreeCodeCamp3 Certified
MongoDBMongoDB1 certs
DeepLearningDeepLearning12 In Progress
AWSAWS3 In Progress
HashiCorpHashiCorp1 In Progress
GitHubGitHub1 In Progress
GCP + AzureGCP + Azure2 Targeting
18 earned · 15 in progress. DeepLearning.AI, AWS AI Practitioner, Google Cloud ML Engineer, and Azure AI Engineer actively in progress.
Will Austin
13+
Production Platforms
50+
Live AI Endpoints
100+
REST API Routes
<1 Wk
Solo System to Production

Will Austin
Applied AI Engineer & Founder

Will Austin builds production systems that compound: reliable automation handling the high-volume work, targeted AI reasoning at the decision layer, and full observability from the moment it ships. Founder of MAX EV Digital — 13 production platforms, 14 live AI endpoints, all still running.

Frisco, TX · Remote USA

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Engineering Philosophy
Maximum Expected Value

Every system I build should compound: reliable deterministic automation handling the high-volume work at negligible cost, targeted agentic AI reasoning deployed only where judgment creates measurable value, and full observability from the moment it ships. The goal is performance, efficiency, and cost-consciousness — not AI everywhere it isn't needed.

Experience
MAX EV Holdings LLC2020 – Present · 5+ yrs
Founder & Principal AI Engineer

Built and maintain 50+ live agentic AI endpoints using MCP protocol, multi-model routing (Claude + GPT-4o), HITL guardrails, Zod-validated output schemas, and per-request observability across 13+ production platforms. Led end-to-end delivery for multiple external client engagements across field services, home services, outdoor media, and professional services — structured discovery, written scope, architecture, production deployment, and handoff. Full-stack Python + TypeScript delivery: FastAPI + Node.js backends, 100+ REST API routes, PostgreSQL + pgvector, RAG pipelines, BullMQ + Redis, Docker, PM2, Nginx. Complete working systems shipped solo in under a week; active CI/CD workflows with staged commits, branch strategy, and structured deployment cadence on collaborative projects.

RWCR Commercial Construction2012 – 2024 · 12 yrs
Principal & Systems Engineer

Client-facing lead for business development and project acquisition — executive-level relationships with C-suite, property owners, and commercial developers. Led competitive proposal presentations, negotiated contract terms, and translated stakeholder requirements into operational specifications. Designed and managed the firm's full operational technology stack across estimation, project tracking, document control, subcontractor coordination, and multi-stakeholder reporting on seven-figure annual project volume.

Burch Management1999 – 2011 · 12 yrs
General Manager

Advanced to GM overseeing high-volume multi-location entertainment venues — full P&L ownership, direct management of 40–80 staff across Dallas and Las Vegas properties, multi-stakeholder coordination, and operational decision-making under continuous real-time pressure.

Skills & Expertise
AI & Agentic Systems

Claude Code CLI (Daily) · Anthropic Claude API (Haiku / Sonnet / Opus) · OpenAI API · MCP Protocol · Multi-Model Routing · Agentic System Design · HITL Authorization Patterns · RAG Pipelines · LangChain · pgvector · Prompt Evaluation · AI Guardrails · Structured Output · Zod-Validated Schemas · Per-Request Observability · ElevenLabs TTS · Telegram Bot API

Frontend Development

Next.js 15 · React 19 · TypeScript · Vite · Tailwind CSS · Chrome Extensions (Manifest V3) · Responsive Design · Component Architecture · SEO & Core Web Vitals

Backend & Infrastructure

Python · FastAPI · Node.js · PostgreSQL · pgvector · Prisma ORM · BullMQ · Redis · REST + GraphQL · Docker · GitHub Actions · PM2 · Nginx · Linux VPS · SSH Deploy Pipelines · Vercel · Netlify · IMAP/SMTP Pipelines · Webhook Orchestration · Headless Chromium · Zod Validation

SaaS & Product

Multi-tenant Architecture · Stripe · Twilio/Sinch IVR · Drip Sequences · CRM Dashboards · ATS Integrations (Greenhouse / Lever / Ashby) · Job Boards · HubSpot API · Salesforce API · Slack API · Zapier · n8n · Make

Marketing & Growth

SEO Strategy · Email Automation · Lead Generation · Google Ads · OOH Advertising · Social Media · Analytics & BI · GA4 · Video Production

Production Projects on GitHub

All repositories below are production systems — not demos or tutorials. Each is independently deployed and maintained against live operational data.

MAX EV Digital Admin
Enterprise AI Platform

Problem: Needed a unified AI-native business OS to consolidate and replace a full legacy SaaS ecosystem — CRM, helpdesk, e-signature, scheduling, email, and invoicing — across multiple client verticals.

  • 50+ live AI endpoints running MCP protocol, multi-model routing (Claude + GPT-4o), HITL guardrails, and Zod-validated output schemas
  • Per-request observability: model ID, prompt version, latency, raw output, and correction signals logged on every AI call
  • BullMQ + Redis drip engine, Stripe billing + webhooks, Google Calendar OAuth2, custom 3-panel IMAP email client
  • Not a demo — enterprise-grade system running against live operational data daily
Next.js 15MCP ProtocolClaude + GPT-4oPostgreSQLBullMQDocker
MAX-DEPLOY Career OS
Autonomous AI Agent System

Problem: Senior engineers managing active job searches waste hours manually hunting boards while losing track of applications, follow-ups, and concurrent income. No tool handled discovery, scoring, HITL authorization, and pipeline tracking in one autonomous loop.

  • IMAP IDLE inbox monitoring with real-time classification; BullMQ parallel worker processing (9 workers running 24/7)
  • Claude Haiku scores every opportunity 0–100 at $0.003/score; Sonnet drafts cover letters at score 80+ and delivers PDF via Telegram
  • 35+ company ATS APIs polled daily (Greenhouse, Lever, Ashby) — Anthropic, Stripe, Figma, Scale AI and more
  • 2,100+ opportunities processed; headless Chromium autofill pipeline; Telegram HITL loop for one-tap Apply/Skip/Later
Next.js 15BullMQ + RedisClaude APITelegram BotIMAP IDLEHeadless Chromium
Field Services Business OS
External Client · Full-Stack Ops Platform

Problem: Regional field services contractor was paying $2,000+/month in fragmented SaaS across estimate, dispatch, CRM, and outreach tools — with no connection between them and no outreach automation.

  • Full ops admin panel: estimate wizard, job scheduling, crew dispatch, contract tracking, billing, customer portal
  • Twilio IVR with AI-scripted call routing + Sinch SMS batch campaigns triggered by TCAD property data pipeline (1.4M+ parcels, 3 counties)
  • ElevenLabs TTS voice agent + Storm Alert outreach integration; lead intake to CRM to dispatch loop
  • Replaced $2,000+/month SaaS stack; delivered outreach automation in under 2 weeks
Next.jsPythonTwilioSinchElevenLabsTCAD APIPostgreSQL
FinOps AI Coach
RAG Pipeline · AI Guardrails

Problem: Financial wellness coaching at scale required a RAG-based system that grounds every response in structured financial data — with fiduciary guardrails that prevent hallucination and ensure source-cited answers.

  • FastAPI backend with pgvector semantic retrieval — document chunking, embedding pipeline, and hybrid retrieval
  • Claude API with structured context injection; prompt evaluation layer for response quality benchmarking
  • Fiduciary guardrail system: confidence thresholding, source citation enforcement, no hallucination surface
  • Built to demonstrate RAG integration in a compliance-sensitive environment with grounded, auditable outputs
FastAPINext.js 15Claude APIpgvectorRedisRAG
Cardiff AI Loan Review Agent
Multi-System AI Agent · HITL

Problem: Demonstrate end-to-end AI-native engineering for enterprise loan review — connecting AI capabilities to live business systems (Snowflake, Salesforce, Gmail, Slack, Zoom) with auditable outputs and HITL gates before any consequential action.

  • FastAPI backend with MCP tool registry (5 tools: Snowflake, Salesforce, Gmail, Slack, Zoom) — called via call_tool(), never directly
  • Multi-model routing: Haiku for fast classification, Sonnet for judgment and structured decisions
  • HITL confirmation gates for all external actions (email send, Slack post, Zoom create) with Pydantic-validated outputs
  • Full mock mode (MOCK_MODE=true) for demo — same agent logic, routing, and validation against realistic mock data
FastAPINext.js 15ClaudeSnowflakeSalesforceDockerMCP
Advantage Player Workshop
EdTech SaaS · Voice AI

Problem: EdTech platform needed a real-time AI coaching system with a custom voice persona, live broadcast infrastructure, and Stripe-gated membership for craps strategy instruction.

  • Real-time strategy simulation engine with AI coaching loop; marathon session mode for extended play analysis
  • ElevenLabs TTS custom voice persona (Pulse) — never auto-regenerated, triggered only on explicit user action
  • Live broadcast infrastructure for StreamYard-based instructional delivery; GA4 analytics integration
  • Stripe-gated membership; PM2 on VPS; ATS overlay ($25 Small / $25 Tall / $10 All bet sizing)
Next.jsAnthropicElevenLabsStripeGA4
CasinoComp
Industry Career & News Platform

Problem: The gaming industry had no dedicated career and news platform — job seekers scattered across generic boards, properties with no niche channel to reach qualified candidates, and no editorial voice covering casino operations across 50+ US gaming markets.

  • Combined job board with employer profiles, applicant career resources, and automated industry news feed
  • PostgreSQL backend with full CRUD for job listings, employer branding pages, and editorial content
  • Dual revenue model: job postings + employer profile subscriptions; success fee structure for placements
  • Forked from DFW Daily codebase — multi-tenant platform architecture shared across two verticals
Next.jsAnthropicPrismaPostgreSQL
DFW Daily
Local News & Business Directory

Problem: DFW businesses and residents lacked a local-first news and business directory platform with AI-generated editorial briefs.

  • News aggregator + business directory with AI-generated DFW-specific briefs (Claude)
  • Category system across 25 industry verticals; admin panel for editorial management
  • Standalone deploy script (deploy.sh) for Next.js standalone mode with static asset copy
  • 45,000-business DFW database backend for targeted local outreach and directory population
Next.jsAnthropicPrismaPostgreSQL
Home Services OS
External Client · Full-Stack Ops Platform

Problem: Regional home services company needed an end-to-end platform — from a public-facing marketing site with self-service estimate tool through to a full admin panel for job pipeline and status tracking.

  • Public Next.js marketing site with multi-step estimate tool and smart lead capture form
  • CRM routing logic: leads auto-assigned based on service type and geographic zone
  • Admin panel for job pipeline tracking, job status updates, and client communication history
  • Self-contained — no third-party SaaS dependency for CRM, scheduling, or customer-facing intake
Next.jsAnthropicPrismaPostgreSQL
View all repositories on GitHub
Credentials & Certifications
LangChain: Chat with Your DataDeepLearning.AI × LangChain
Semantic Caching for AI AgentsDeepLearning.AI
Safe and Reliable AI via GuardrailsDeepLearning.AI
Google Analytics 4 (GA4) ↗Google Skillshop
Google Shopping AdsGoogle Skillshop
Google Conversion OptimizationGoogle Skillshop
Google Campaign Manager 360Google Skillshop
Google Display & Video 360Google Skillshop
HubSpot Reporting & AnalyticsHubSpot Academy
HubSpot Email MarketingHubSpot Academy
HubSpot CMS for DevelopersHubSpot Academy
JavaScript Algorithms & Data StructuresfreeCodeCamp
Back End Development & APIsfreeCodeCamp
Responsive Web DesignfreeCodeCamp
MongoDB Node.js Developer PathMongoDB University
MCP: Build Rich-Context AI Apps with AnthropicDeepLearning.AI × Anthropic · In Progress
Evaluating AI AgentsDeepLearning.AI × Arize
Agentic AI and Multi-Agent Systems (Andrew Ng)DeepLearning.AI
AI Agents in LangGraphDeepLearning.AI · In Progress
Building Agentic RAG with LlamaIndexDeepLearning.AI · In Progress
Generative AI with Large Language ModelsDeepLearning.AI × AWS
Machine Learning in Production (MLOps)DeepLearning.AI · In Progress
Generative AI for Software DevelopmentDeepLearning.AI · In Progress
Multi AI Agent Systems with crewAIDeepLearning.AI × crewAI · In Progress
AWS Certified AI Practitioner (AIF-C01)AWS · In Progress
AWS Certified ML Engineer — AssociateAWS · In Progress
AWS Cloud Practitioner (CLF-C02)AWS · In Progress
HubSpot Inbound SalesHubSpot Academy · In Progress
Terraform AssociateHashiCorp · In Progress
GitHub Actions CI/CDGitHub · In Progress
CompTIA Security+CompTIA · In Progress
Google Cloud Professional ML EngineerGoogle Cloud · In Progress
Azure AI Engineer Associate (AI-102)Microsoft · In Progress